Refund Policy

Last updated: 12 October 2026

No refunds for paid periods. Subscription payments are not refundable. You can cancel at any time; you keep access until the end of the period you've already paid for, and you won't be charged again.

Charged after cancelling. If you cancelled and we still took a payment from you, we refund that payment in full.

Charged by mistake. If you were charged twice or charged the wrong amount, we refund the extra in full.

How to ask. Email support@chsassist.com from your account email within 30 days of the charge, or contact Paddle through the link on your receipt. Paddle.com is our Merchant of Record and processes refunds for orders placed through it. Refunds go back to the original payment method, usually within 5–10 business days.

This policy doesn't affect any rights you have under consumer-protection law.

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